To notify your fleet manager and Flock of an incident you will need to collect some details at the scene. Please do not admit liability.

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Please make sure you collect these details about the incident:

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1️⃣ Third-Parties

For any third party involved, we need their telephone number. We also need:

• Name, email and address
• Their vehicle registration number
• Insurance company and policy number (if known)

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2️⃣ Your Details as Driver

• Name
• Best contact phone number(s)
• Email address

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3️⃣ Your Vehicle Details

• Make
• Model
• Reg number

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4️⃣ Incident Information

• Date, time and location of the incident
• Weather conditions
• If the Police were called, the reference number you will have been given

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5️⃣ Incident Description

• What happened, who was involved, any damage to property or other vehicles, and any injuries to any person that you are aware of
• Take pictures of any vehicle and/or property damage at the scene of the incident

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If you are a fleet manager:

Please report the incident of claim by login into the Flock Fleet Portal or visit Flock's instructions on how to report a claim.

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