Report digital claims quickly and easily through your portal, saving you time in reporting and potentially lowering your claims cost.
*If you don’t know your Portal log-in details, or if your Policy Number starts with ‘HAVFL’, you can use the information below to find your Policy or Certificate Number and report an incident over the phone.
Instantly report your incident using the options below.*
*If your Policy Number begins with ‘HAVFL’, please submit your incident via the phone using the information below. If you don’t know your Policy Number, you can use the information below to find your Policy or Certificate Number.
If you can’t log in to the Portal, or your Policy Number begins with ‘HAVFL’ please call the number associated with your policy number below to report your incident.
Locate your Certificate or Policy Number at the top of your Certificate of Motor Insurance.
You’ll find your Policy Number at the top right of Part 1 of your Policy Schedule document.
If you do not have access to the Flock Portal or require assistance please contact our Support Team using the button below.