How Voi Saved on Fleet Insurance

Meet Voi

‍As one of Europe’s leading e-mobility providers, Voi is committed to safer, more efficient fleet operations. But managing risk across a fleet is no easy task—especially in busy urban environments.

Voi partnered with Flock for a smarter approach to insurance for their fleets, prioritising driver and community safety. With their growing fleet, they needed actionable insights and proactive risk management to reduce incidents, lower costs, and align with their mission for greener, safer cities.

67% CLAIMS REPORTED IN 24HRS

When it comes to insurance, timing is everything. The sooner a claim is reported, the more control a business has over costs—keeping repairs simple and avoiding unnecessary third-party expenses.

At the start of the year, only 14% of Voi’s claims were reported within 24 hours. By Q4, that number had jumped to 67%, thanks to Flock’s fully digital claims platform.

With faster reporting, claims were resolved more efficiently, and Voi was able to keep costs in check while reducing administrative burdens.

SLASHING CLAIM COSTS BY £4794

Voi’s cost per claim was a major pain point. In Q1, their average stood at £6,768—driven up by delayed reporting and escalating third-party costs.

By Q4, that figure had dropped by over 60% to just £1,974 per claim. By submitting claims within 24 hours, Voi prevented unnecessary cost escalations, kept repair timelines short, and dramatically reduced their overall claims expenses.

VOI BOOSTED THEIR FLEET SAFETY SCORE +13

Voi didn’t just cut costs—they also made their fleet safer.

By tapping into Flock’s Safety Insights and workshops, Voi helped their drivers develop safer driving habits. Their safety score—a metric tracking speed compliance and responsible driving—climbed from 67 in Q1 to 80 by Q3.

With real-time risk insights, fleet managers were able to identify trends, coach drivers effectively, and build a proactive safety culture across their operations.

Turning Insights into Action

Flock’s data-driven approach to fleet insurance helped Voi take control of their costs while improving safety at scale.

By embracing fast digital claims reporting and empowering drivers with real-time safety insights, Voi built a fleet that’s not only more efficient—but also better protected against risk.

Is Your Fleet Ready for Smarter Insurance?

Flock’s connected insurance rewards fleets for safe driving. Whether you’re looking to reduce claims costs, improve safety, or make insurance simpler—Flock can be the fleet insurer for you.

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