How to protect fleets from "Crash for Cash" scams

"Crash for cash" scams are on the rise across the UK, with criminals targeting commercial vehicles to make fraudulent insurance claims. It's crucial for fleet managers and brokers to be aware of these scams and take steps to protect their drivers and businesses.

How "Crash for Cash" Scams Work

Scammers deliberately cause collisions, often by forcing a vehicle into the path of a reversing van or by suddenly braking to cause a rear-end accident. After the crash, they quickly claim for damages and injuries, even if the accident was minor. Watch out for tactics such as:

• Overreaction: Scammers may insist on calling police or demanding medical attention for minor incidents.
• Instant Injury Claims: They may claim serious injuries regardless of the actual impact.
• Inconsistent Damage: The damage may not match the nature of the crash.
• Rapid Claims: Scammers may quickly file insurance claims, demanding immediate payments.

What Flock Fleets and Brokers Should Do

1. Educate Your Drivers: Make sure your drivers know the warning signs of "crash for cash" scams and how to handle suspicious situations.

2. Report Quickly: If a scam is suspected, drivers should report the incident to the police and Flock immediately.

3. Use Flock’s Tools: Leverage Flock’s data insights to monitor driving patterns and identify potential scams.

4. Gather Evidence: Encourage drivers to collect evidence at the scene, including photos and dashcam footage.

5. Collaborate with Flock: Work with Flock to investigate suspicious claims and protect against fraud.

Conclusion

"Crash for cash" scams are a significant threat, but staying informed and vigilant can protect your fleet. Flock is here to support you with the tools needed to combat fraud. For more information, contact us at [email protected] or visit our website.