Need to make a claim? 

We're here to make the process as painless as possible. Use the form below to notify us of an incident and our team will be in touch.

Make a claim
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If you’ve had an incident, click the button above and provide as many details as you can.

If your claim is regarding theft or malicious damage, you need to report this to the Police and obtain a Crime Reference Number.

While it isn't necessary for your claim, we strongly recommend filing a Mandatory Occurrence Report (MOR) via the EU Aviation Safety Reporting Portal.